If you are using wireless headphones, we also recommend reviewing:
Here are some steps to troubleshoot audio issues:
Right-click on the browser tab with the Aristeem website and check if the sound is enabled for Aristeem.
Try using Incognito Mode in Google Chrome (press CTRL + Shift + N).
Check if your browser is updated to the latest version (e.g., you can do this by opening chrome://settings/help in Google Chrome).
Restart your device.
If none of these tips resolve the issue, please contact our support team for further assistance.