HELP CENTER

How to download a file from your cloud storage and open it in the program?


If you’re already running your session and need to grab a file from cloud storage to work on it, just follow these easy steps: 

  1. Exit Full-Screen Mode
    Click the “A” button, then click the “Full screen” button to leave full-screen mode.

  2. Minimize the Program Window
    Click the icon (–) to shrink the program window.

  3. Open Your Browser
    Launch Google Chrome (or any other browser).

  4. Sign In to Your Account
    Enter your credentials to log into your account.

  5. Access Your Cloud Storage
    Navigate to Google Drive (or your preferred storage), find your file, and download it to your local drive.

  6. Return to the Program
    Click the “A” button again and reopen the program you were using.

  7. Open the Downloaded File
    In the program, go to “File” → locate the downloaded file, select it, and click “Open”.

Once completed, your file will load in the program, and you can start working right away.


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